Work from Home Customer Service Associate-Part-Time One Stop Career Center - Las Vegas, NV

Job Summary Looking for a seasonal opportunity with a fun and laid back work environment? Our Customer Care Center is expanding for the season and we want you to represent us!! From a casual dress environment to a fun culture, flexible schedules and huge discounts. PRIMARY FUNCTIONS:  Process customer orders while communicating all essential elements of the sales script to ensure exemplary customer service and call quality Extend specials to telephone customers Address customer questions and concerns regarding product and delivery information Cross sell for maximum customer/company benefit Tactfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc. guidelines Check inventory database and issue replacements and/or credit customers for damages/defective merchandise Perform other duties as assigned Requirements for the Work From Home Position:  Our Work From Home Associates must be tech savvy with the ability to maintain your home office, basic troubleshooting of software and restart programs. Must be proficient in switching between multiple programs and windows within those programs. Provide a distraction free, ergonomically satisfactory work environment. Desktop computer or laptop with high speed internet Home phone or cell phone with a compatible headset. Further requirements are listed within the application  Wage  $11.00 hourly Minimum Qualification  High School Diploma or GED Independent decision making and problem solving skills Possess strong interpersonal skills, superior oral communication skills and a professional phone manner Apply Now