Customer Service Representative - Work From Home

Customer Service Representative – Work From Home – Las Vegas, NV(REQUIRED: must live within 60 miles of Las Vegas, NV)

Join our team as a Customer Service Rep, and you’ll have the opportunity to build your career with the benefit of working remotely from your home. For our customer service team, it’s all about helping others. We’re looking for people with a passion for building relationships and a knack for problem-solving to join our team and care for our customers.

We’ll provide you with office equipment and training virtually so that you can feel confident you’re providing the best possible customer service while still in a work from home environment. Whether answering questions about billing, explaining policy coverage or assuring available products are offered, you’ll be the voice of Progressive to our customers. You’ll have the support of a virtual, collaborative team, which includes ongoing coaching and development.

Pay Rate:$15.00 -$19.00 per hour, plus:

• Additional 10-15% shift differential pay when you work evenings or weekends
• Top performance awards and contests with cash payouts

2018 Training Start Dates & Schedule:

• Start Dates: December 3rd or December 17th
• Training Hours: Monday – Friday, 10:00am – 6:45pm (EST)
• Work Schedule Options: Choose from 3 schedule options with start times between 8:00 a.m. – 12:00 p.m. local time, including one weekend day

Duties & Responsibilities:

• Build trust by understanding the unique needs of our customers, and resolving those needs effectively and efficiently
• Help customers with insurance needs like adding/deleting vehicles and drivers from policies, or processing renewals, cancellations, reinstatements, and payments

Qualifications:

• Must live within 60 miles of Las Vegas, NV
• One or more years of college education or relevant work experience
• Work or educational experience must include:
• Customer service, sales and/or influencing others
• Fast paced and changing environment
• Multitasking and time management skills
• Effectively communicating verbally and in writing
• Computer skills

Benefits & Perks:

Progressive offers the confidence and stability that comes with working for a growing, always evolving organization. Progressive employees also benefit from:

• Annual gainshare bonus of up to 16% of your salary; Progressive rewards each of us with an annual bonus based on company performance
• 401k which includes dollar-for-dollar company match of up to 6%
• Paid training, tuition assistance and career development
• Diverse, welcoming culture with Employee Resource Groups
• Dedication to work/life balance including beginning to earn paid time off after your first two weeks
• Wellness program with discounts & rewards and the standard benefits (medical, dental, vision)

Work From Home Office Details:

• Remote office internet connection should be via DSL or Cable Modem with minimum speed of 1mbps down and 0.5mbps up
• Your computer or router should be physically connected to the modem by a cable. No wireless connection
• All Progressive hardware you receive needs to be connected to a surge protector

Apply today!

Equal Opportunity Employer

Progressive

Address

Las Vegas, NV
USA

Apply Here

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Break pay check to pay cycle

Waiting around for payday isn’t the most pleasant experience, especially when you’re strapped for cash.

You’ve already put 40 hours in last week — plus some overtime. Why can’t you go ahead and get paid? Why wait another week? While you’re waiting without pay, you might risk late payments, late fees, overdraft fees and high credit card interest rates. And let’s pray there’s not an emergency.

So you don’t have a ton of options when you’re stuck in this paycheck-to-paycheck cycle. But you’re not totally out of luck.

A free app called Earnin allows you to get access to your paycheck anytime you want — without waiting for payday.

How to Get Paid Before Payday (Without a Payday Loan)

When you’re frantic for funds and have a week before direct deposit hits, you’ve got a few options that might help you get through.

In desperation, many Americans take out a payday loan — about 12 million of us in 2010, according to the Pew Charitable Trust. However, that’s a quick fix, and those high-interest loans leave many stuck in a downward spiral.

Another option is to find ways to make extra money, but that proves difficult if you’re already overworked — at home and work.

A better option is Earnin, which will pay you for the hours you’ve worked that day — not at the end of a paycheck cycle. Say you clocked five hours today. Whether you’re an hourly, contract or salaried worker, you can log into Earnin and get paid for those five hours.

Because Earnin doesn’t want you to overdraft, you can take out up to $100 per day or $500 per pay period.

The service doesn’t charge a fee — or crippling interest rates. Earnin simply asks you to pay what you think is fair.

Earnin calculates in your taxes and deductions ahead of time. So if you make, say, $10 an hour, your pay through Earnin won’t be exactly $50 for that five-hour shift, but a bit lower. That way, once payday rolls around, it will have already accounted for those deductions so you’re not left in the red.

Earnin App: Make Every Day Payday

Caution: We don’t recommend using Earnin as a crutch. Think of it more as a temporary brace to help you to get to next month and position yourself to get ahead.

With that said, it’s proved helpful to thousands of folks from big-name companies including Apple, Bank of America, Starbucks, Target and Whole Foods.

To use Earnin, you’ll need to meet a few requirements. You should:

• Receive direct deposits from your employer into your checking account.
• Have a regular pay schedule (weekly, bi-weekly, semi-monthly, monthly).
• Work at a fixed location or use an online timekeeping system at work. This helps Earnin confirm that you are, indeed, working.

If you qualify, download the app, available for iOS and Android.

Then, you’ll create a username and password, as well as a touch ID and a four-digit PIN.

Because you’re giving Earnin access to a lot of personal information, note the app has strict security measures, like 256-bit encryption. It’s the same level of security — if not more secure than — what your online bank uses.

Once you finish signing up, it’ll take one to two days for Earnin to confirm all your information, then you’re good to go.

So if you’re in a crunch this month and want to go ahead and get paid for the hours you’ve already put in, Earnin can be the perfect temporary fix

Easy Ways to Earn Extra Money

Help Someone With Spring Cleaning

TaskRabbit helps you connect with people in your area who need help getting things done — anything from packing a moving truck to calling customer service and tolerating the hold music.

Keep an eye out for virtual tasks, too. These are mostly centered around personal assistance, administrative work or research help. You can do those an earn money without even walking out your door.

Rest assured you won’t be getting paid pennies to solve someone’s Excel woes

Find a Flexible Work-From-Home Job

It’s the freakin’ weekend, so you know what that means… you don’t have to see the light of day for the next 48 hours (if you don’t want).

If you’re looking for a flexible work-from-home job, try searching on ZipRecruiter. When you click over, it’ll recognize your location and filter the results — because, yes, even work-from-home jobs have location restrictions.

Find something that’ll fit into your weekend schedule by filtering your results to include part-time and/or contract work. ZipRecruiter will even let you know if you qualify for the position based on your credentials.

(Psst… There’s also an app for that. Download the ZipRecruiter app for job updates.)

 Declutter Your World

It’s time to CLEEEAANNNNN! Start taking a good hard look at your belongings. What do you actually need? Sort through everything — then sell it all for money.

• Clothes: If you have clothes you haven’t worn in the last year, why do you hang onto them? Try selling them to folks in your area through an online marketplace like Letgo. It takes about five minute to list an item.
• Technology: Begin with your overcrowded entertainment center, likely full of outdated music and movies. Consider selling these items to Decluttr. It’ll buy your old CDs, DVDs, Blu-rays, video games and even cell phones and tablets. Shipping is free, and Decluttr pays you within 24 hours of retrieval.
• Books: Have any old college textbooks? Through Amazon Trade-In, you can trade in your used textbooks, plus other items, like electronics, in exchange for an Amazon gift card.
• Gift cards: While you’re digging out those stiff winter coats, check the pockets. You might come across a gift card or two in there. If you do, sell it for rent money through a gift-card exchange site like Raise.

Hopefully this won’t take more than a weekend or two. The good news, though? Decluttering just might make room for that desk, which will be perfect when you secure a work-from-home gig.

   Become a Secret Shopper (or Worshipper)

Work, work work. That’s all you do.

OK, if that’s the case, then take a break! You can even get paid to take a break. How? By becoming a secret shopper.

Let us explain: Companies hire mystery shoppers to test out their products and services. You go undercover and score your experience. Mystery shopping could include test-driving cars, going to the movies or — yup! — drinking beer.

Penny Hoarder Tyler Omoth tested out mystery-shopping platform Secret Hopper. Basically, it sends you to local breweries and bars. You’ll order a beer, a flight, whatever it asks, and, well, just drink it.

Omoth found the gig didn’t pay super well — but it did cover his tab.

Then, when Sunday swings around, become a mystery worshipper.

  Hang out in Someone Else’s House

Sure, it’s nice to hang out in your own home over the weekend, but sometimes you crave a getaway — and maybe you don’t have the time, money or energy to plan a vacation.

You could plan a staycation instead, and escape to someone else’s house by becoming a house sitter.

You can find house-sitting jobs across the world — if you know where to look. Check out these five house-sitting websites.

Deliver Food

Ahhh, the sweet smell of takeout stinking up your car.

OK, it might not be the most appealing thing in the world — you might want to crack a few windows, depending on the type of cuisine you’re delivering — but Uber Eats offers flexible food-delivery opportunities.

Here are more details:

• Locations: Uber Eats is all over the U.S. — and the world, really. For a full list, go to its location page.
• Pay: Drivers are paid a pick-up fee, for the distance traveled and a drop-off fee. Uber takes a service fee. Delivery partners can cash out up to five times a day with instant pay.
• Schedule: Flexible.
• Requirements include (may vary by location): You must…
  • Be at least 19 years old if delivering by car.
  • Deliver via car (must be a 1997 or newer with at least two doors), bike, scooter or foot depending on your area.
  • Pass a background check.
  • Have a valid driver’s license and insurance (if you deliver by car or scooter).

For all the information you need, head over to the Uber Eats sign-up page.

 Stay Put and Rent Your Car out

If you’re the type who’d rather just stay put on the weekends, renting your car out could be a viable option.

With the Getaround app, you can safely rent out your car to people in your community and neighborhood. The company insures your car for each trip, offers 24/7 roadside assistance and screens drivers for a safe driving record.

That’s more assurance than you get when your teenager gets behind the wheel…

Here’s how it works:

1. Sign up with your Facebook account to rent out your car here.
2. Set your own rates and availability.
3. You’ll get a notification when someone books your car.
4. Your car will be equipped with a Getaround Connect™, so renters will be able to locate, unlock and lock your car from their mobile phone during the trip period. No need to meet in person to exchange keys.

Like many side gigs that involve your car, some car owners worry about the costs for things like gas and wear and tear on the vehicle. With Getaround, renters are responsible for refilling the fuel used on the trip.

We also checked in with the company to see what it’s doing to address car owners’ concerns, and the CEO Sam Zaid told us, “Fortunately, customer feedback is one of the best ways we can learn and grow. We take feedback seriously and prioritize product updates based on our conversations with owners and renters.”

So don’t be afraid to share your experience to make this an even better platform for car owners and renters.

Legit Ways to Make Extra Money

 Get Paid to Give Your Opinion

Surveys aren’t the best way to make money fast. But there’s a certain appeal to clicking a few buttons and earning money when you’d otherwise be doing nothing. Here’s our recommendation: Sign up for these legitimate survey sites all at once. Chances are, you’ll qualify for at least one or two surveys on each site a month, and the rewards will add up.

Here are some of our favorite paid survey sites:

• Opinion Outpost: What sets this apart from other survey sites is it gives away $40,000 every year. It has a quarterly drawing for a $10,000 cash prize — and for every survey you complete, you’ll get one entry into the sweepstakes!
• MyPoints: This platform lets you earn gift cards for taking polls, answering surveys and other things you do online — a great way to cash in on long lines or an endless commute. You’ll earn a $5 bonus when you complete your first five surveys.
• Swagbucks is definitely a reader favorite, probably because of the wide variety of ways to make money beyond taking surveys. Plus, you get $5 just for signing up and taking your first survey

Get Paid for What's in Your Fridge

Remember the Nielsen company? The one that’s always tracked TV ratings? Well, now they want to know what’s in your fridge.

Once you sign up to be on the Nielsen Consumer Panel, you can either use your smartphone, or the company will send you a free barcode scanner. Every time you go shopping, you simply scan the UPC codes on the back of each product and send your data to Nielsen.

Nielsen will reward you with gift points, which you can redeem for free electronics, jewelry, household items or even toys for the kids.

The longer you stay on the panel, the more opportunity you have to earn points toward prizes. You’ll also receive entries for the panel’s many sweepstakes. Prizes include vacations and brand new vehicles.

Invest in Real Estate (You Don't Have to Be Rich)

Not everyone has “buy a house” kind of money.

You don’t have to have hundreds of thousands of dollars to get started with Fundrise. You can get started with a minimum investment of just $500, and Fundrise does all the heavy lifting for you.

Through the Fundrise Starter Portfolio, your money will be split into two portfolios that support private real estate around the United States.

This isn’t an obscure investment, though. You can see exactly which properties are included in your portfolios — like a set of townhomes in Snoqualmie, Washington, or an apartment building in Charlotte, North Carolina.

You can earn money through quarterly dividend payments and potential appreciation in the value of your shares, just like a stock. Cash flow typically comes from interest payments and property income (e.g. rent).

(But remember: Investments come with risk. While Fundrise has paid distributions every quarter since at least Q2 2016, dividend and principal payments are never guaranteed.)

You’ll pay a 0.85% annual asset management fee and a 0.15% annual investment advisory fee.

Earn Up to $60/Hour as a Part-Time Bookkeeper

Does earning $60 an hour sound appealing? How about the freedom to work from home while helping others succeed?

Those are the perks of working as a bookkeeper, says Ben Robinson, a certified public accountant and business owner who teaches others to become virtual bookkeepers.

And no, you don’t have to have a CPA to be successful in this business. In fact, all you really need are decent computer skills and a passion for helping business owners tackle real-world problems.

It’s a great opportunity for moms who want to work part time, millennials who are just out of college and anyone who wants to bring in real money while working from home.

We talked to Robinson about what it takes to become a virtual bookkeeper, as well as tips and advice for making this career track work for you. You can read the full interview here, or check out his website for more information.

Let Someone Borrow Your Place for the Night

Have a spare room? Might as well use Airbnb to make some money by renting it out.

If you’re a good host with a desirable space, you could add hundreds — even thousands — of dollars to your savings account with Airbnb.

Taking a few simple steps can make the difference between a great experience and a less-than-satisfactory one.

Here are a few tips:

• Airbnb covers you with a $1,000,000 host guarantee as well as penalty-free cancellations if you’re uncomfortable with a reservation.
• Make your space available during high-demand times in your area. Think: concerts, conventions and sporting events.
• Be a good host and make sure your place is stocked with the toiletries you’d expect at a hotel — toilet paper, soap and towels.
• Be personable. A lot of travelers turn to Airbnb for the personal touch they won’t find at commercial properties.

• Earn Money for Shopping on Amazon

This is such an easy, passive way to rake in an extra $36 a year. ShopTracker, one of the leading public opinion research companies, wants you to share your Amazon purchase history. And you’ll be paid for every month you share!

When you sign up for ShopTracker, it keeps your private information, well, private. All it wants to see is your order information.

To earn your first gift card today:

1. Sign up, and download the ShopTracker app on your Windows computer and Apple or Android phone. It takes about two minutes. You’ll need to answer a few questions about your Amazon use to qualify.
2. Open the app and log in to your Amazon account to automatically share your purchase history. You’ll receive your Visa e-gift card code for $3 via email within 48 hours.
3. Take a couple of minutes to share your purchase history to earn another $3 each month.

Get $5 to Start Saving

It’s no brilliant secret that investing can be a smart way to make money.

Sometimes, though, it feels restricted to a few wealthy elite.

But STASH is different. This app lets you start investing with as little as $5 and for just a $1 monthly fee for balances under $5,000.

Stash curates investments from professional fund managers and investors and lets you choose where to put your money.

But it leaves the complicated investment terms out of it. You just choose from a set of simple portfolios reflecting your beliefs, interests and goals.

Find Hourly Gigs

If you’re looking for hourly gigs, try signing up for ShiftGig. The platform connects workers to gigs in a number of industries, including food service, hospitality, retail and customer service.

Here’s how it works:

• Download the app and apply. You’ll talk about yourself, your interests and your experience.
• The Shiftgig team will review your application, and, if you pass, you’ll be onboarded. (It’ll also perform a background check on you.)
• If you’re approved, you can start searching through available shifts in your area.

So this is the part where you scratch your head and say, “No way.”

Get Paid to Lose Weight

HealthyWage is a program that allows you to place a bet on your weight-loss goals. The idea is that if nothing else, maybe, just maybe, a cash prize will motivate you.

It's worked for many others.

Take, for example, Angie Richards, who bet herself she’d lose 40 pounds in six months. She ended up losing 52 pounds and winning $1,200.

Then there’s Katelyn Pincock and her husband, Cort, who each bet $75 per month for six months. They ended up winning $3,000.

Unfortunately, the program doesn’t come with a magical diet or sweatless workout regimen. But hopefully the potential to win some cash will help you keep your eyes on the prize.

Work From Home - Rental Sales Specialist

Location

Job ID

 

156342

 

# Positions

 

1

 

Category

 

Customer Experience

 

Division

 

RAC

 

Position Type

 

Regular Full Time

General Responsibilities

Are you sales driven and customer focused?  Do you like to challenge yourself to achieve new goals every day? Do you like to be appreciated for your ability to provide helpful, quality service and sales while enhancing the customer’s experience? Do you have the ability to handle difficult situations, with great tact and charm?

The Rental Sales Specialist is fast paced, sales driven, inbound call canter position allowing you the ability to work from home. You will interact with customers at a number of locations (on airport and off airport) across North America and provide assistance with their car rental through a live video interaction. 

This is a full time position - you must be flexible to work any shift including days, evenings, weekends and holidays!

Responsibilities include creating a pleasant customer experience by greeting and engaging customers through a state of the art video link, completing rental transactions expeditiously, selling optional coverages, upgrades, and fuel options, as well as resolving complaints and ensuring overall satisfaction.  Your commitment to achieving incremental sales and providing first-class service will further Hertz’ growth and profitability.

• Maximize margin by up-selling customers to higher-priced services and ancillary products to accomplish individual and team revenue-management goals.
• Ensure a positive customer experience by effective management of the rental process to include qualifying the renter and completing contracts. 
• Support achievement of sales and margin goals by working closely with staff and Team Performance Leader(s) on assigned tasks and ad hoc duties or projects.
• Protect company assets through adherence to company policies and procedures.
• Communicate to Management all relevant customer feedback to facilitate on-going changes in our service and prices to drive continuous improvement within our Operations.

This department operates 7 days per week with extended hours. Overtime may be mandatory or voluntary based on call volume. 

Mandatory Requirements

• Applicants must have excellent customer service skills, excellent verbal communication skills
• Minimum 1 year sales and customer service experience required
• Proficient in navigation of computer applications and possess typing proficiency
• Ability to project a professional appearance
• Ability to effectively engage in verbal interaction with customers from diverse backgrounds
• Ability to read and understand driving directions and maps

EEO/AA: Females/Minorities/Disabled/Vets

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