We are seeking an Accounts Receivable Specialist who is highly motivated in providing the best customer service experience possible while also working diligently to impact the organization's bottom line. The A/R Specialist will work to identify and remove obstacles in the way of prompt customer payment on amounts due. The duties and responsibilities of this position require not only a knack for numbers and strong written and verbal communication skills, but also attention to detail and well developed organizational skills.
Essential Functions, Duties, and Accountabilities:
- Confer with delinquent customer to determine reason for overdue payment and/or when payment will be made
- Analyze customer account and all pertinent information in order to offer ways to settle any monies owed
- Review daily aging and select customers who should receive past due notices and invoices
- Handle inbound calls from customers responding to past due reminders, making payments, or invoice questions
- Prepare credit memos as needed to adjust customer account due to incorrect billing, contract cancellation, etc.
- Record information about financial status of customer and status of collection efforts
- Perform an additional assignments as required by the organization
- Responsible for adherence to all Sarbanes-Oxley rules and regulations and all AOT policies and procedures
Minimum Requirements and Qualifications to perform Essential Functions above:
- Minimum 1 year collections experience; B2B collections experience preferred
- Proficient in Microsoft Office Suites
- Experience utilizing eAutomate or equivalent software preferred
- Must be detailed oriented and able to multi-task
- Excellent oral and written communication skills balancing professionalism and assertiveness
- Customer focused
- Capable of working collaboratively and effectively in a team-oriented environment
Elan-Xerox is an EOE M/F/D/V
https://elanoffice.applicantpool.com/jobs/109798.html
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