Call Center Rep OM-OAD Somerpointe Resorts

Job Brief

Make outbound calls as well as take inbound calls for resort owners, guests and other marketing leads. These calls will be for the purpose of inviting them to come out and tour related resorts for in exchange for gifts and/or mini vacations. Provide rel

Somerpointe Resorts is a leading developer of vacation ownership with twelve resorts in its network including Tahiti Village, its flagship. Headquartered in Las Vegas, NV, the Somerpointe Resorts portfolio encompasses more than 100,000 owners and 2,000 guestrooms in some of the world’s most desirable locations including Las Vegas, Hawaii and Orlando.

Somerpointe Resorts, a second generation family business, offers owners and guests an impressive portfolio of premium properties in Las Vegas, Hawaii and Orlando, including its flagship resort, the Tahiti Village Resort. For more than 30 years, our family and associates have remained leaders in the vacation ownership industry, originally developing many of the resorts now in the Somerpointe Resorts portfolio and delivering vacation memories to more than 100,000 owner families around the world. Today, that tradition continues with the next generation of flexible-use products, premium service and enhanced owner benefits.

RESPONSIBILITIES

• Make outbound calls from marketing database to invite them to specified resorts.
• Maintain call quality and production standards as defined by the department
• Ensure accurate input of data and accurate information to the consumer
• Do follow up outbound calls as necessary
  REQUIREMENTS/QUALIFICATIONS
• Must have Call Center Experience
• Great communication skills verbally and written.
• Experience in service industry sales or customer service.
• Must have flexible work schedule.
• Basic Computer Skills.
• Drug Test and Background Check required.

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