Do you feel stranded in your current job? Wish someone would come to the rescue? - We totally understand. Every year Quest helps over 1 million stranded motorist’s through-out the US and Canada.
This is not a “telemarketing” or “sales” role.
As an Inbound Customer Service Rep with Quest, you will be speaking directly to motorists that are stranded on the side of the road. You’ll be the person they depend upon to get them the help they need — you will gather the information, assess the situation and help get a tow truck dispatched to their location.
Does this sound like you?
- You Enjoy helping people
- People enjoy talking with you
- You appreciate a heartfelt “Thank you!”
- You like being rewarded for your hard work
If you answered yes to the above then you owe it to yourself to check out what life would be like as a member of the Quest Inbound Customer Service team.
When you are a member of the Quest team, you will benefit from an excellent compensation plan including bonuses and other incentives. Plus, you will enjoy holiday pay, paid training and a great recognition program. This is a fantastic opportunity with a stable, family-oriented organization to advance your career. Don’t let this opportunity pass you by!
Qualifications:
- High School Diploma or GED
- Preferred one- year of customer service skills
- Demonstrate Excellent Customer Service Skills
- Basic familiarity with computers and computer software
- Ability to navigate multiple data entry systems and other relevant applications
- Keyboard skills required
- Ability to probe assess customer needs, and appropriately resolve issues
- Problem-solving skills and ability to handle customer issues at a high level
- Interested in long term employment
- Maintain a high energy level and positive attitude
- Verbal and written communication
- Must be able to pass a criminal background investigation and reference checks prior to employment
- Basic computer skills (i.e., the ability to maneuver between multiple screens quickly)
Job Type: Full-time
Required education:
- High school or equivalent
Required experience:
- Customer Service: 1 year
Job Type: Full-time
Required education:
- High school or equivalent
Required experience:
- Customer Service: 1 year
Job Type: Full-time
Experience:
- Call Center: 1 year (Required)
Education:
- High school or equivalent (Required)
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